Privacy Policy

Introduction

BaldingAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our hairloss tracker application (the "App"). We prioritize data privacy and give you complete control over your personal information.

Information We Collect

Photos and Hair Analysis Data

We collect photos you upload for hair loss analysis. These photos are processed by our AI to generate density, thickness, scalp coverage, and hairline recession scores. All photos are encrypted and stored securely on our servers.

Account Information

We collect basic profile information including age, gender, and treatment goals to personalize your tracking experience and improve AI accuracy.

Usage Data

We collect anonymous usage data (scan frequency, feature usage) to improve the App and user experience. This data is aggregated and cannot be used to identify individual users.

How We Use Your Information

• Process photos through our AI to generate hair loss analysis scores
• Store your progress timeline for comparison over time
• Provide export functionality for sharing with healthcare providers
• Improve our AI models and App features (using anonymized data)
• Send optional notifications about scan reminders and progress updates

Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for all photo uploads
• Secure cloud storage with access controls
• Regular security audits and updates
• No sharing of personal photos with third parties
• Staff access is strictly limited and monitored

Your Privacy Rights

You have complete control over your data:

• Access: View all your stored data anytime through the App
• Export: Download your photos and analysis data in standard formats
• Delete: Permanently delete your account and all associated data at any time
• Opt-out: Disable optional data collection for AI model improvement

Data Sharing

We do not sell or share your personal information with third parties. Limited exceptions include:

• Cloud storage providers (AWS, Google Cloud) under strict data processing agreements
• Analytics services with anonymized data only
• Legal requirements if mandated by law

HIPAA Compliance

While BaldingAI is not a medical diagnosis tool and does not fall under HIPAA requirements, we treat all health-related data with the highest standard of care and privacy protection.

Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately.

International Users

BaldingAI complies with GDPR for European users and provides equivalent protections globally. Data may be processed in the United States or other countries where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through the App with at least 30 days notice. Continued use of the App after changes constitutes acceptance.

Contact Us

For privacy questions, data access requests, or to delete your account, contact us:

• Website: hairlosstracker.app
• In-App Support: Available through Settings → Help & Support